Terms of Service

Welcome to Hollywood Gems! We appreciate your visit and encourage you to explore our exquisite collection of luxury watches and jewelry. These Terms & Conditions ("Terms") outline the rules and regulations governing your use of our website (the "Service") and your purchase of products from us.

Please read these Terms carefully before accessing or using our Service. By accessing or using any part of the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service or purchase our products.

1. Use of Service:

• You must be at least 18 years old to use this Service.
• You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.
• You agree to accept responsibility for all activities that occur under your account or password.
• You may not use the Service for any illegal or unauthorized purpose.
• You may not interfere with or disrupt the Service or servers or networks connected to the Service.
• You may not use the Service to transmit any viruses or other harmful code.

2. Intellectual Property:

• The Service and all content included on the Service (including text, graphics, logos, images, and software) are the property of Hollywood Gems or its licensors and are protected by copyright, trademark, and other intellectual property laws.
• You may not reproduce, modify, distribute, or commercially exploit any content from the Service without our express written permission.

3. Products:

• We strive to provide accurate information on our products, including descriptions, pricing, and availability. However, errors or inaccuracies may occur.
• We reserve the right to correct any errors or inaccuracies and to change or update information at any time without prior notice.
• We cannot guarantee the availability of any particular product.

4. Orders & Payment:

• By placing an order, you are offering to purchase a product at the listed price.
• All orders are subject to availability and confirmation of the order price.
• We reserve the right to refuse any order for any reason.
• We accept various payment methods as specified on the website. Your payment information will be treated securely.

5. Shipping:

• We offer complimentary domestic second-day air shipping on most orders within the United States. International shipping is available for an additional fee.
• We will use commercially reasonable efforts to ship your order within the timeframes specified, but we cannot guarantee delivery dates.
• Shipping costs and estimated delivery times will be displayed during checkout.
• Title and risk of loss for all products pass to you upon our delivery to the carrier.

6. Warranty:

• We offer a 12-month limited warranty on our products. Please refer to our dedicated Warranty Policy page for detailed information.

7. Disclaimer:

• The Service is provided "as is" and "as available" without warranties of any kind, express or implied.
• We disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
• We do not warrant that the Service will be uninterrupted, secure, or error-free.
• We do not warrant that the results obtained by using the Service will be accurate or reliable.

8. Limitation of Liability:

• We will not be liable for any damages arising out of or related to your use of the Service.
• To the maximum extent permitted by applicable law, our liability under these Terms will be limited to the amount you paid for the products purchased through the Service.

9. Governing Law:

• These Terms will be governed by and construed in accordance with the laws of the State of CA without regard to its conflict of law provisions.

10. Dispute Resolution:

• Any dispute arising out of or relating to these Terms will be resolved by binding arbitration in accordance with the rules of the American Arbitration Association ("AAA").
• The arbitration will be conducted in Los Angeles, CA.
• The decision of the arbitrator will be final and binding on all parties.

11. Entire Agreement:

• These Terms constitute the entire agreement between you and us regarding your use of the Service and your purchase of products from us.

12. Severability:

• If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and the remaining provisions will remain in full force and effect.

13. Termination:

• We may terminate your access to the Service at any time, for any reason, without notice.